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Call your "FREE" Tech Support
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Be put on-hold for 3+ hours
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Talk to a person in India, Phillipines, Malaysia, etc.
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And the first thing they say is - "Reboot your computer"
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So, you beg to talk to a Supervisor
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Get put on hold, again
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Rinse & Repeat, steps 1 thru 6 until you are thoroughly Pissed Off